Privacy Policy

Last Updated: 01-01-2026

QUARVEXI GLOBAL PRIVATE LIMITED (“Company”, “we”, “our”, “us”) values your privacy and is committed to safeguarding the personal and business information you share with us. This Privacy Policy outlines how we collect, use, process, store, disclose, and protect your information when you access our website, purchase digital products, register as a vendor, or use any of our IT-related services.

This Policy is drafted in compliance with the Digital Personal Data Protection Act, 2023 (India) and other applicable laws.

By accessing or using our website and services, you agree to the terms described in this Privacy Policy.

1. Company Information

Legal Entity: QUARVEXI GLOBAL PRIVATE LIMITED
Business Type: Micro Enterprise (MSME Registered)
Industry: IT Services, Digital Goods Marketplace, Software Licensing
Email: info@quarvexiglobal.com
Registered Office:
Office No. 216, 2nd Floor, Amba Tower, Plot No. 2,
DC Chowk, Rohini Sector 9,
New Delhi – 110085, India

2. Legal Basis for Processing (DPDP Act, 2023)

We process personal data based on the following lawful grounds:

2.1 Consent

We collect and process your personal data based on your explicit or implied consent when you:

• Register an account

• Purchase digital products

• Register as a vendor

• Subscribe to marketing communications

• Submit inquiries or support requests

You may withdraw your consent at any time by contacting us.

2.2 Performance of Contract

Processing is necessary to:

• Deliver purchased digital goods

• Generate and manage software licenses

• Process vendor payouts

• Provide customer and technical support

2.3 Legal Obligations

We may process data to:

• Comply with GST, tax, and accounting requirements

• Respond to lawful government requests

• Address payment disputes and chargebacks

2.4 Legitimate Uses

For purposes such as:

• Fraud prevention

• Platform security

• Business analytics and service improvements

3. Information We Collect

We collect information to provide, operate, and improve our services.

3.1 Personal Information

• Full name

• Email address

• Mobile number

• Billing and shipping address

• Login and account credentials

• GST or business-related details (for vendors and business customers)

3.2 Payment Information

• Payment method details processed via Stripe, Razorpay, PayPal

• Transaction and payment reference IDs

We do not store complete debit/credit card details.

3.3 Vendor Information

If you register as a vendor:

• Business registration documents

• Bank account details for payouts

• Product listings and digital files

• Identity verification information (where required)

3.4 Digital Product & License Data

• Download and access activity

• License key generation and activation records

• IP address and device identifiers for licensing security and fraud prevention

3.5 Automatically Collected Data

• IP address

• Browser type and version

• Device and OS details

• Cookies and analytics data

4. How We Use Your Information

4.1 Service Delivery

• Creating and managing accounts

• Processing orders and delivering digital products

• Managing software licenses

• Handling vendor commissions and payouts

4.2 Customer & Vendor Support

• Responding to inquiries

• Technical troubleshooting

• Managing helpdesk requests

4.3 Marketplace Operations

• Managing listings and approvals

• Fraud detection and prevention

• Monitoring suspicious activities

4.4 Legal, Tax & Compliance

• GST invoicing and statutory compliance

• MSME / UDYAM compliance

• Payment dispute management

4.5 Communication & Marketing

• Service updates

• Product updates

• Promotional communications (opt-out available)

5. Sharing of Information

We do not sell or rent personal data.

We may share information with:

5.1 Payment Service Providers

Stripe, Razorpay, PayPal for secure transactions.

5.2 Vendors / Sellers

Limited customer information (name and email) may be shared strictly for:

• Licensing

• Product updates

• Customer support

5.3 Third-Party Service Providers

• Hosting and cloud infrastructure

• Email services

• CDN and security providers

5.4 Legal Authorities

Where required by applicable law.

6. Cookies & Tracking Technologies

We use cookies to:

• Maintain login sessions

• Improve user experience

• Track affiliate and referral sales

• Analyze website performance

You may disable cookies in your browser settings.

7. Data Security

We implement:

• SSL encryption

• Secure server infrastructure

• Malware scans

• Restricted internal access

• Two-factor authentication for vendors and administrators

No online transmission is 100% secure.

8. Data Retention Policy (Clarified Duration)

We retain personal and business data as follows:

• Account Information: Retained as long as your account remains active and up to 5 years after account closure for legal and audit purposes.

• Transaction & GST Records: Retained for 8 years in compliance with Indian tax laws.

• Vendor Financial & Payout Records: Retained for 8 years for accounting and regulatory compliance.

• License & Activation Data: Retained for the duration of the license validity and up to 5 years thereafter for dispute resolution and fraud prevention.

• Support Communications: Retained for up to 3 years unless legally required longer.

• Marketing Data: Retained until you withdraw consent.

After the retention period expires, data is securely deleted or anonymized.

9. Your Rights (Under DPDP Act, 2023)

You have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of personal data

• Withdraw consent

• Nominate another person to exercise rights in case of death/incapacity

• Seek grievance redressal

To exercise your rights, contact:
📧 info@quarvexiglobal.com

10. Grievance Officer

In accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we have appointed a Grievance Officer to address any concerns regarding the collection, processing, storage, or disclosure of your personal information.

Grievance Officer Details:

Designation: Grievance Officer
Email: grievance@quarvexiglobal.com

You can contact the Grievance Officer for any queries, complaints, or requests related to your personal information. We aim to acknowledge and resolve grievances within 30 days of receipt.

11. Vendor-Specific Obligations

Vendors must comply with:

• Intellectual property laws

• Marketplace standards

• Data protection requirements

Non-compliance may result in suspension or termination.

12. Third-Party Links

We are not responsible for privacy practices of external websites linked on our platform.

13. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

14. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

15. Contact Us

For privacy-related inquiries:

QUARVEXI GLOBAL PRIVATE LIMITED
Office No. 216, 2nd Floor, Amba Tower, Plot No. 2,
DC Chowk, Rohini Sector 9,
New Delhi – 110085, India
📱 +91 7982415645
📧 info@quarvexiglobal.com